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The HiSoftware CynthiaSays portal is a joint Education and Outreach project of HiSoftware, ICDRI, and the Internet Society Disability and Special Needs Chapter. 

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Tracking Down Errors

If your site has errors, then you need to work with correcting them. The line and column number of the reported errors is a great way to start the correction process. Cynthia Says will determine these line errors from the page request made during the testing process. If your site uses static HTML pages with little or no scripting, then in most cases, the line and column numbers will match up exactly. You can then fix the original files on the server. In most cases where the line and column reported does not match exactly when viewing the source of the page through a web browser, it is just a matter of shutting the word wrap feature in your text editor off.

The Cynthia Says Agent will return to you your files source on pages that fail if you select the checkbox when running the report that returns source on errors. This is excellent for Dynamic or static content.

More and more, web sites are moving towards dynamic content, such as that created from programs such as Microsoft Content Management Server. In cases such as this, the back end server does not contain pages and the page data exists only in a database. When the page is requested, whether by Cynthia Says or a web browser, the page contents are dynamically assembled and delivered to the user. In a case like this, you need to view the errors as presented on the page as viewed through a web server and track backwards to your content creation system to see where those pieces are located and how they are built.

Note: HiSoftware also provides software products for testing content quality for your organization. Both desktop and server tools are available.

 

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